See your bills at a glance and make payments. Get paper-free bills. Control your Direct Debit. Understand your home's energy use. You can access your online account 24/7. It's speedier than calling or emailing and it's available any day or night, wherever you are.
You’ll find the navigation bar on the left of your screen after you log in. Home. Here you'll find important info such as: Your account balance. Your account number. Your Direct Debit details. Your recent charges and payments. With options to: Change your Direct debit. Manage your payments. Download your latest monthly statements. Usage.
Get help from OVO Energy about your OVO account. Find out about multiple accounts, troubleshooting tips, how your account balance works, and more.
STEP 1: Log in directly via my.ovoenergy.com or from the OVO homepage (see the steps above). STEP 2: Click the link that says ‘First time logging in?’. STEP 3: Enter your email address. If you’ve got more than one OVO account, they might ask for your My OVO ID too. Click submit.
Find out how to change your email, reset your password, logout and enable your fingerprint and Face ID through the OVO Energy app.
Everything about how to pay energy bills at OVO Energy. Find out how to set up and manage your Direct Debit, choose an alternative payment method and more.
Your login details would then be your email address and the password you set. One thing you can try, is to see whether you can login via the OVO Energy app on Android or iOS and see what happens. If your login details work there, your online account definitely exists.